Return Policy

Exchanges & returns
If you are not satisfied with your order, you always have the right to return it.

Returns
If you are not satisfied with the items you ordered, you have the option to return them within 14 days of receipt.

Refunds
Once the product has been received, it will be exchanged as soon as possible or the purchase amount will be refunded to your bank account within 7 days.

Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again.

Terms and Conditions

• You will be responsible for paying for your own shipping costs for returning your item.
• Products such as underwear, lingerie, tights and care products are not covered by the return policy.
• Please provide the return with a track and trace code.
• The return form must be printed and included in the package.
• The product must be returned in unused condition.